Retail Store Assistant Manager, Mexicali Blues Kittery

Retail Store Assistant Manager, Mexicali Blues Kittery APPLY NOW

340 US Route 1, Kittery, Maine
Managerial
Full time

Why Join Us?

At Mexicali Blues, we are more than just a retail store—we are a Certified B Corporation™. This means we are committed to using business as a force for good, focusing on ethical sourcing, environmental responsibility, and creating positive impacts in our communities. As part of our team, you’ll contribute to a company that prioritizes doing good while delivering a one-of-a-kind customer experience. Join us, and become part of a culture that values positivity, creativity, and teamwork.

Position Summary:

Mexicali Blues is seeking an energetic and customer-focused Assistant Retail Store Manager to support the Store Manager in the day-to-day operations of our store. The Assistant Manager will help ensure the store runs smoothly, guiding staff, driving sales, and providing exceptional customer service. The ideal candidate will inspire a positive and upbeat environment, acting as a brand ambassador in the absence of the Store Manager.

Key Responsibilities:

  • Create and maintain a positive ("glass half full") atmosphere for both customers and employees, acting as a brand mascot for Mexicali Blues.
  • Assist in leading store operations, supporting the Store Manager by motivating, training, and guiding staff in their daily roles.
  • Offer excellent customer service and sales advice on the sales floor during retail hours.
  • Help the store meet sales goals through effective salesmanship, greeting and interacting with every customer, and offering product information to help customers make informed purchases.
  • Open and close the store on a set schedule; arrive 15 to 30 minutes prior to opening.
  • Help train and educate staff on merchandise, registers, customer service, and sales techniques.
  • Ensure the store environment is dynamic and inviting by maintaining a visually appealing layout that sparks customer interest.
  • Oversee opening and closing procedures, including register, security, and banking tasks.
  • Help manage loss prevention and ensure store security.
  • Serve as the acting manager during the Store Manager’s time off, under the guidance of the General Manager.
  • Act as the point person for managing employee call-outs on Sundays and Mondays.

Qualifications:

  • Retail sales experience, preferably in a customer-focused retail environment.
  • Demonstrated ability to train, coach, and develop staff.
  • Strong verbal and written communication skills.
  • Excellent organizational and multitasking abilities.
  • Ability to resolve conflicts in a calm, professional manner.
  • Strong interpersonal skills for interacting with customers and colleagues.
  • High School Diploma required; Associate’s Degree or equivalent experience preferred.
  • Proficiency with business software (POS systems, web browsers, Google Suite etc.).

Physical Requirements:

  • Ability to stand for up to 10 hours and lift up to 50 pounds.
  • Comfortable working in a retail setting, including weekends and nights.

Work Environment:

  • The work primarily occurs in-store. Weekend and evening availability is required.

Benefits:

At Mexicali Blues, we offer a comprehensive benefits package that aligns with our values as a Certified B Corporation™:

  • $500 sign on bonus
  • Profit sharing through bonuses
  • Paid Time Off 🌴
  • Volunteer Time Off 🎗
  • Free Clothing Allowance 🌈
  • 25-40% Merchandise Discount 😍
  • 401k Options 🙌
  • Health, Dental, and Life Insurance
  • Short and Long-Term Disability Coverage
  • Certified B-Corp Status: Be part of a company committed to social and environmental responsibility.


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